Library rules -

Young people above the age of 16 and adults

You are free to use all libraries, and borrowing is free of charge.

You must sign up

The health insurance card must be used for a library card by everybody above the age of 16.

If you don’t have a Danish health insurance card we can issue a library card.

In special cases, the library will demand a deposit from users without a permanent address in Denmark.

Institutions and associations/societies can have library cards issued according to special rules.

Valid identification

When you sign up you have to show valid identification, i.e. a card with a civil registration number issued by a public authority: Health insurance card, driver’s license, passport, birth or name certificate .
You will receive a 4-number PIN.

Important – your security!

The health insurance card/library card is personal

You are liable for all loans made with the card.
Nobody above the age of 16 is allowed to use children’s library cards for the loan of adult materials.

Danish Law on Personal Data

protects the personal information that you give to the library.
The libraries’ registration of your loans is erased 4 weeks after the termination of the lending, at the latest.

The library is not allowed to inform unauthorized persons of your personal data or which loans, fees, substitution cases, reservations etc. have been registered to you.

You will be erased automatically from our system as a user, if you
haven’t borrowed anything for 5 years and don’t have any unfinished business with the library.

If you loose your health insurance card/library card

- you must bring some other kind of valid identification at your first visit to the library.
The library does not receive changes of address from the Civil Registration Office. Therefore, you must inform the library immediately and directly of any change of address.

You can renew, make reservations and verify your loans yourself

- either via www.helsbib.dk , by telephone or by using the library self-service automatons.

When you reserve material we inform you when it can be collected. Messages via e-mail are free of charge, otherwise you will have to pay the postage.

When you renew the maximum lending period will be 93 days. Please note that reserved material cannot be renewed.

Take good care of what you borrow

Lost or damaged material must be substituted at the library’s replacement cost.

The responsibility is yours

- when using the electronic materials of the library. The library is not liable for any damage to your electronic equipment.

IMPORTANT - when you borrow and return materials

You are responsible for checking the materials, to see to it that all parts are there, and that nothing is damaged.

Look at your lending receipt

This states the date when borrowed material must be returned.
NOTE! The normal lending period is 31 days, but some materials have a shorter lending period.

Look at your return receipt

The number at the bottom of the receipt must be the same as the number of materials that you have returned.

Return on time

- i.e. during library opening hours on the return date stamped on the lending receipt, at the latest.
Users who have told their e-mail address will receive a reminder 3 days before the lending period expires.

You cannot borrow anymore

- if you owe a fee of 200 DKK or more to the library.

We inform you by ordinary mail or e-mail

8 days before you loose the right to borrow.
When the full amount has been paid in one payment you may start borrowing again.

Do not postpone payment of the fee

The library is entitled to make collection on its fee, if your debt is 200 DKK or more.
If, after having received a bill, you still don’t return or pay for borrowed material as well as any fees the Collection Office of the Municipality of Elsinore will see to the collection.